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Frequently asked question
You can reach us directly through our Contact Us page, or email us at support@sinthrone.in . You can also WhatsApp or call us at +91 8287015235 or +91 9310487479 for assistance.
Please record a clear unboxing video as soon as you receive your order. If there’s any damage or defect, email us the video along with your order details within 7 days. We offer product exchange only, not refunds.
If your order has already been picked up by our delivery partner, it cannot be cancelled. We recommend reviewing your order carefully before placing it.
Delivery generally takes 9–15 business days via Shiprocket. We pack every order with care and send tracking updates to your email once dispatched.