At SINTHRONE, we believe your experience matters — from browsing to checkout and everything in between. If you ever feel stuck, confused, or just need clarity, we’ve got your back.
🔥 Need Help with Something?
Whether it’s about:
- Your order status 🧾
- A return or exchange 🔁
- Questions about size, fit, or availability 👕
- Trouble with payments or checkout 💳
- Want to know more about our Flash “SIN SALE” events 🧨
- Or just want to talk to a real person 👤
We’re always here to help.
📞 How to Reach Us
You can get in touch with us directly through any of the following methods:
- 📝 Contact Form: Visit our Contact Us page and fill out the quick form
- 📧 Email: sinthronework@gmail.com
- 📱 Phone Support:
- +91 82870 15235
- +91 92203 26588
- 📍Support Hours:
Monday – Saturday | 11:00 AM – 7:00 PM IST
❓Frequently Asked Questions (FAQs)
Q: How do I track my order?
A: Head to our Track Order page and enter your Order ID and email. Boom — you’ll know where your drip is.
Q: Can I cancel or modify my order?
A: You can cancel/mod before it’s shipped. Once dispatched, it cannot be canceled. Contact us ASAP!
Q: What if I received a damaged item?
A: We’re truly sorry. Send us a picture at our email or through the contact page. We’ll sort it fast.
Q: What’s the return & refund policy?
A: . Read full policy on our Refund, Return & Exchange Policy page.
Q: How do I get early access to drops or sales?
A: Subscribe with your email & follow us on Instagram @sinthrone_official for secret access to SALE and limited drops.
🤝 Let’s Make It Right
If something didn’t feel right — tell us.
We’re not just a brand, we’re a movement — and your experience is part of the fire that fuels us.